DR-2455 Compatible Drum Unit For Use In HL-L2320D/2370DN/2385DW/DCP-L2550DW/MFC-L2715DW/MFC-L2770DW
Consumable Type : Toner Cartridge
Printing Technology : Laser
Color : Black
Page Yield : up to 12,000 pages
Questions and Answers about products of JadiLife.com
1) Did Jadilife manufacture this product?
Answer: No. This product was manufactured by Jadi Imaging Technologies, a subsidiary of the public-listed company, Jadi Imaging Holdings.
2) Is this product’s quality acceptable?
Answer: Jaditoner ensures that all of its products are of world-class quality. That is why we are able to offer lifetime warranty.
3) Where is this product made?
Answer: This product is made in Malaysia.
4) Is this a recycled product?
Answer: No. This product consists of brand new parts only.
5) Is this a counterfeit product?
Answer: No. This product was made by certified manufacturers and tested according to ISO 9001:2008 standards.
6) Is there a warranty for this product?
Answer: Yes. Jaditoner offers a lifetime warranty for this product.
Any inquiries about the product, you may contact us.
For product and service support.
Kindly state out the reason for your claim together with the photos of the defective area when you send us an email. Our customer support will reply to you as soon as possible (within 24 hours during the business day).
Please include the following information in your email:-
• Order ID (Platform that you purchase with us)
• Name
• Email / Contact number
• Reason of Return
12-Months Warranty (Warranty)
1. Warranty*
The terms of the warranty include:
•Warranty is valid throughout the shelf life of the product: 12 months from purchase.
•Warranty is valid when defects are visible upon immediate use of the product.
•Warranty is non-transferable.
•Warranty is only valid for initial purchaser.
*Please refer to Section 4 on the terms and conditions.
2. 1 To 1 Exchange
1 to 1 exchange means if a defect arises and a valid claim is received by Jaditoner.com, at its option, Jaditoner.com will exchange the product with a functionally equivalent new product.
3. Return Policies
In the event that you would like to submit a claim for a new replacement product:
• You are responsible for delivering the returned product to Jaditoner.com.
• Any return postage will be borne by you.
• Upon receipt of returned product by Jaditoner.com, verification procedures will be undertaken to confirm the claimed defect within 3-5 working days.
• Once the defect has been confirmed, a new replacement product will be delivered to the same shipping address when you checkout unless stated otherwise.
• Postage of new replacement product will be borne by Jaditoner.com
4. Terms and Conditions
Warranty is void if:
• Security sticker is tampered with, broken, or removed.
• Returned product does not come with Jaditoner’s packaging in good condition.
• More than 50% of toner in the cartridge has been used or fully depleted.
• Product has been used for more than 1 life cycle.
Defect conditions include:
• Leakage of toner.
• Inability to use as its supposed functionality, i.e. printing.
• Broken parts or components upon immediate use of product or upon receiving product.
• Printing defects encountered upon immediate use of product.
• Page yield does not meet OEM standards.
5. Storage Conditions
The product should not be stored in any of the following conditions:
• Temperature is greater than 40°C (104°F).
• Humidity range less than 20% or greater than 80%.
• Direct sunlight.
• Dusty places.
• An environment with extreme changes in humidity or temperature.
• An environment with salty air.
*Disclaimer: All Jaditoner products do not void existing warranties provided by the Original Equipment Manufacturers.*